

| Subject: | Fiamma Bike racks: |
| From: | Davidson |
| Date: | Fri, 7 Jan 2000 19:42:31 -0800 |
Below you may find the Fiamma Customer Rep's answers to my questions about their bike rack interesting". You can follow the dialogue from the bottom up. -----Original Message----- From: Gail Bullis <fiamma@magicnet.net> To: Davidson <wdavidson@thegrid.net> Date: Friday, January 07, 2000 6:26 AM Subject: Re: customer questions: >Well, not totally, originally I thought the T2 would work, but my European >office says T4. I'm not sure if the vehicles there are slightly different. >Anyway, you can take a look at one to see if it will work and let us know >within 10 days if you need to return it. > >----- Original Message ----- >From: Davidson <wdavidson@thegrid.net> >To: Gail Bullis <fiamma@magicnet.net> >Sent: Thursday, January 06, 2000 9:38 AM >Subject: Re: customer questions: > > >> Are you SURE I would need the T4 bike rack for my 90 Westfalia Vanagon?? >The >> photos at your web site seem to show a T4 on a Eurovan and the T2 on a >> Vanagon. >> >> Also, what is your return policy if I am not happy with the rack? >> >> Thanks, >> Bill Davidson >> -----Original Message----- >> From: Gail Bullis <fiamma@magicnet.net> >> To: Davidson <wdavidson@thegrid.net> >> Date: Thursday, January 06, 2000 9:30 AM >> Subject: Re: customer questions: >> >> >> >Hello, >> >I will try to answer your questions. >> >1. Our Carry-bike racks has been a leading brand sold Europe for many >> >years. I have tried some of the racks but not specifically for the T2 or >> >T4. I have not heard complaints of rattling. >> >3. For bikes with slanted frames, you can attach the bike block to the >> seat >> >post instead of the front frame. >> >4. You will need the T4 rack. It has both upper and bottom door clamps. >> >It does have tubes that rest on the bumper, but it is mostly for >stability >> >when the door is closed, but the door opens with the carrier installed on >> >the door. No drilling is required. Our carrier works similar to the >> >Paulchens one, but is lighter and does not rust. >> >Let me know if you have additional questions. >> > >> >----- Original Message ----- >> >From: Davidson <wdavidson@thegrid.net> >> >To: <info@fiamma.com> >> >Sent: Wednesday, January 05, 2000 9:01 AM >> >Subject: customer questions: >> > >> > >> >> These look like a knock off of the Paulchen racks (less the import >duties >> >> and various mark ups) at a reasonable price for what they are. >> >> I wonder: >> >> 1. Anyone have experience with one of these racks? >> >> 2. Do they rattle? >> >> 3. Will that arm that holds the top tube of the bike work for a >radically >> >> slanted top tube or does it only work with a horizontal top tube? >> >> 4. Which of these (T2 and T4) works with a 90 Westy? It looks from the >> >> photos like the T4 rests on the bumper. Does the T2 grip the bottom >edge >> >of >> >> the hatch door like the old Paulchens did? >> >> Thanks >> >> Bill >> >> 90 Westy Syncro >> >> >> >> >> > >> > >> > >
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