Is there a list of "Approved" or "good" vendors? (besides vanagon.com)

Sean

>From: Steve Sandlin <ssandlin@LCC.NET>
>Reply-To: Steve Sandlin <ssandlin@LCC.NET>
>To: vanagon@GERRY.VANAGON.COM
>Subject: Vendors--good and bad
>Date: Mon, 24 Jan 2000 22:06:45 -0600
>
>Today seems to be the day that we are flaming vendors.  I did too.  I am
>also a vendor (albeit a very small one) on the list, and I do attempt to
>offer the kind of service that I would want to receive personally.  I think
>I can speak for many of the list vendors, though, by saying that mistakes
>can and do happen.  They are sometimes our fault, sometimes the fault of
>the customer, and sometimes someone in the middle.  The difference, though,
>between a good vendor and a really bad one many times comes down to how
>that person solves the problem, either real or perceived.  I have not been
>challenged on this list, nor do I expect to.  There are some really great
>vendors involved with this group.  So far, to my knowledge, I have treated
>each of the list members with the courtesy they deserve, whether the
>communication ended with an order or not.  List members, if we as vendors
>screw up, tell us and we will try to rectify the problem.  If we can't or
>don't handle the complaint in a timely manner, tell the list.  No one
>should endure bad service.
>Steve Sandlin, Steve's Lock Shoppe
>www.steveslockshop.com
>'79 Transporter
>'84 Wolfsburg Westy
>'00 New Beetle

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