I don't want to minimize anyone's problems with Mark Stephens, but
felt it would be only fair to mention that I sent them a pair of heads
several years ago, they did exactly what I asked them to do, sent the
heads back in a timely manner, charged what they said they would, and
the heads have been fine to date.

Just another data point!

        Gary

On Fri, 28 Jan 2000, John Branstrom wrote:
> After the postings about Mark Stephens High Performance (one of which was
> mine) I went to their web page got their email address and sent them email
> everyday for 5 days stating, that I though my problem was an isolated
> incident until seeing other posts on this list and I would like my head or my
> credit ASAP.  They just got back to me and said that one of the employees had
> misplaced the paper work (same story I got a year ago) the head has been
> shipped out with my credit slip and I should have it this Monday.  I'm not
> holding my breath.  I'll keep you informed.  Maybe it's just to hot in the
> desert out there or there are some other substances involved.  They both look
> a little toasted in their website photos.
>
> John
>