Karl Mullendore wrote:
>
> Ken,
> I totally agree with what you have said. The dealers's antics only create
> more of the work both you and I love the most, VANAGONS! I'd much rather
> work on a Vanagon any day that some of the newer machinery on the road
> today.
>
> Karl
> Westy Ventures
> 301-416-2453
>
> ----- Original Message -----
> From: <KENWILFY@AOL.COM>
> To: <vanagon@GERRY.VANAGON.COM>
> Sent: Tuesday, February 01, 2000 9:50 PM
> Subject: Dealer Brush-off was: Dealer ripoffs
>
> > I think this price list is not really a rip off as it is a brush off.

Ken & Karl,

AMEN! I took my '86 Syncro to the VW dealer because my Exchange engine
crankshaft oil seal was leaking. I got a double whammy of second class
citizenship because it was a Vanagon and it was under a parts warranty.
They made me return twice, charged me a (non-warranty)hour's labor to
look at the seal area and took 3 hours to do it. Then I had to return
and leave it all day. When I got it back heat shields were loose, bolts
were not re-installed and an a/c comp. adjuster was broken. I wrote the
management and never received a reply. VW spends a fortune on
advertising and promoting product loyalty and they are wasting their
money on me.

Regards,  John