

| Subject: | Dealer ripoffs |
| From: | Karl Mullendore |
| Date: | Tue, 1 Feb 2000 20:14:37 -0500 |
I started looking over a customer's '85 Westy today, to see what repairs were in order to bring it up to good working condition. In the van was a 'Vehicle Repair Estimate' from a local MD (I'll tell you where only if you insist) VW dealer. I almost fell over when I read what they wanted to charge for some very routine Vanagon work, thought you all might find it amusing: Replace PS belt, labor $35 (a 5 minute job) Power steering rack, parts and labor, $1029 (! WHAT?) One inner CV boot, p&l, $145 (huh?) Lower ball joints, p&l, $565 coolant temp sensor, p&l $78 Two hatch struts, installed, $105 (let's see, $40 for the struts, $65 for the 10 minutes?) Rear shocks, installed, $295 ($145 of which is labor, what, a 15 minute job?) Radiator, installed, $689 ($400 radiator, $289 labor?) Insane, aren't they? Now bow to your parts suppliers on the list, and be thankful! If I was not a mechanic, and needed work done to my van by this dealer, I would be broke in short order! How do these folks sleep at night, I wonder? Karl M
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