

| Subject: | Re: Did I offend? |
| From: | David Marshall |
| Date: | Fri, 11 Feb 2000 19:18:13 -0800 |
Being a vendor of Volkswagen parts, I can state that it is very simple to puch in a credit card number, put a address on a box and ship the parcel out the door. There is very little interaction between me and the UPS guy or the Postie (Mail delivery person)... C.O.D. involves a lot of time between the vendor and the carrier the vendor uses. For me it is even more complicated as I can't ship C.O.D. into the USA. Acually most people who want to buy something are quite happy to do a credit card number or send me a cheque. The people who do request C.O.D. are not too disappointed after learning that you can't do C.O.D. over an international boarder... I guess the thing is, use your good judgement and take things from there. If I could ship C.O.D. to the USA I certainly would have no problems with doing it, call it customer service I guess, call it having a little more time on my hands than some of the other vendors too! Hope this helps! At 04:01 PM 11/02/2000 -0700, Dave Williams wrote: >Since it is Friday I would like to pose a question to the list. Since >joining the list about a year ago I have had two opportunities where I would >have liked to purchase something from a list member. I have had both good >and bad experiences doing this in the past (via other venues) and so I have >related this to the seller and then tried to work out a payment solution >that would be mutually beneficial. Both times I have asked that the seller >send me the item C.O.D., offering (of course) to pay for the additional cost >of sending something C.O.D. In fact both times I offered to send the money >for the shipping up front to minimize the risk to the seller. (The worst >thing that could happen to them is they would be without their item until it >completes it's round trip) > >On both occasions I have been told that it is not worth the trouble if it >has to be sent C.O.D. And then I get bombarded with the sellers credentials >and why I should have no problem trusting them. I admit that I have been >and will be careful (caveat emptor) when dealing with people that I don't >know. It was not my intention in either case to offend anyone, I just don't >know them. > >Am I wrong here and need to adjust my attitude? > >I am not seeking flames, just wanting some pointers on list ettiquite > >Dave Williams > > -- David Marshall - - Quesnel, BC, Canada -- -- 78 VW Rabbit, 80 VW Caddy, 84 VW Westie, 85 VW Cabriolet -- -- 87 Audi 5000 Quattro, 88 2.0L VW Syncro Double Cab -- -- David's Volkswagen Home Page http://www.volkswagen.org -- -- Fast Forward Autobahn Sport Tuning http://www.fastforward.ca -- -- david@volkswagen.org (pmail) or vanagon@volkswagen.org (list) --
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