

| Subject: | List Vendor Etiquette |
| From: | Benjamin Tan |
| Date: | Sat, 4 Mar 2000 03:02:31 EST |
This is just a general request to commercial vendors on this list regarding
pricing:
1- If you are selling something, please include your asking PRICE when you
post.
(25% off an of unknown price is still unknown value)
2- If you already know the price you are using as a suggested retail price,
say so.
It is poor marketing/customer service to tell the potential buyer(s) to
go to another
company's website to research what you are using as a suggested retail
price.
3- Specify total shipping cost including handling fee if any.
This experience was with a new vendor to the list. I was so annoyed with the
experience that I bought the item from another vendor instead even at a
slightly higher price. Good value is not equal to low price. IMO value is in
customer service first.
Parties interested in the specific vendor may pmail me for details.
BenT
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