I too have had several bad experiences with Parts place, and it is true that
they expect you to pay for return shipping if an item is not correct.  I've
been swindled out of only small things so the cost of shipping them back for
the right item didn't seem worth the hassle, but I still think the customer
service could have been better.

I want to thank everyone on the list that willingly contributes their
experiences or their insight, it has helped me distinguish the difference
between a customer friendly vw parts dealer and a not so friendly.

Also, thanks to Walter, of BusBoys for recommending me to check out this
site and get on the list.

Thanks again,
Dale
'84 Westy