In regards to the Parts Place, what they did was wrong....  BUT,

why wouldn't Melissa take her van into a repair shop for an estimate on
repairs before determining that it was scrap??????

That just does not make sense..... and is just as ridiculous as these idiots
trying to sell her her old car back for a huge profit.........

Adam Puzerewski
81 westy
74 beetle
86 cabrio
Vanagon Partsmobiles
----- Original Message -----
From: "Daryl Densford" <dwd@fltg.net>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Thursday, July 27, 2000 8:14 PM
Subject: Re: [VANAGON] Parts Place - Dear Vanagon List Subscribers

> I once took my van for service (a dealer, no less!) and told them what I
> thought was wrong with it.  I was prepared to pay several hundred dollars
to
> have it fixed because that's what I said was wrong.
>
> Once they got into it, however, they discovered it was merely a broken
bolt-
> they charged me less than $50.
>
> They could have replaced what I said was wrong, and I would have been none
> the wiser and they would have made a few hundred bucks, but since they
went
> ahead and told me that it was something simple, they gained a customer for
> life.
>
> In addition, whenever people knock dealers and their service, I tell them
my
> experience with McLoughlin Motors, the Volks dealer in Rome, New York, and
> highly recommend them because they care about the customer.
>
> It seems that this is the publicity a business owner would want!
>
> Daryl Densford
> Blue '90 GL in NY