> Perhaps I should fax this email to them and tell them
> THOUSANDS of people have seen what kind of jerks they are...

Unfortunately, while this approach would make us feel better, it probably
wouldn't matter one wit to a less than scrupulous dealer.  Why?  Because
most of us are not in a position to be their customers for cars, parts,
or service.

The couple in question should try to bring their story to light in the
local media (which may be disinclined to cover it for rea$on$ of
maintaining good relation$ with their adverti$er$.)  Perhaps also VW of
Canada might be interested in this story, although if that dealer $ell$ a
lot of car$...........

Fortunately, I have had nothing but good experiences with Darling's VW,
the dealer here in Bangor, Maine.  The guys at the parts counter bend
over backwards to get me what I need.  Yeah when we bought my wife's
Jetta (used) it was a bit of a pain dealing with the salesman, but at
least he didn't try anything shifty.  And the service people cheerfully
replaced a rear brake cylinder and the catalytic converter under the
terms of the dealer warranty the (used) Jetta was purchased with.  So not
all VW dealers are scumbags.

I hope that the couple in this story finds a solution that they are
reasonably happy with.

Tony

Anthony L. Mourkas
Hampden, Maine, USA
1984 Vanagon Westfalia
1991 Jetta Eco Diesel
1991 Volvo 240 Sedan