Mr. Alan Bosch said:   The point is this:  I get the feeling that this
treatment is not - repeat,NOT - exceptional or special.  It's the way these
two vendors conduct theirbusiness on a daily basis.  The exceptions are the
delays or Snafu's - youfault, their fault, no one's fault - that occur in the
course of business.After all, it not the vendors fault that your shipment
fell off the UPSsorting belt or got delayed at the airport because of
fog.Thank you, gentlemen, for helping me keep my Van on the road.

I say:  DITTO!!!  Both have been most helpful in keeping my Vanagon on the
road.  Kudos to them both!!!

Paul F. Bucco Jr.
ibuyvws @ aol.com
Jersey Shore
87  Wolfsburg Edition Vanagon/Money Pit
65 21 Window Deluxe Bus
00  Dodge Ram 1500 Company Van(all expenses paid but BORING)