

| Subject: | Re: customer service opinion needed about list vendor |
| From: | Ron Lussier |
| Date: | Fri, 5 Jan 2001 13:47:50 -0800 |
>It was predictable.
>Ron Salmon (of the Bus Depot) announces that he is heading off out of the
>country and won't be in touch. Sure enough, someone dumps on him. Is
>it because
>things break down when he isn't there? Or is a matter of an easy target who
>can't fight back.
>Lay off the Bus Depot until Ron returns. Give the guy a chance to
>either remedy
>the problems or explain them away.
>my $0.01 (Cdn) worth
The fact is, if his business runs while he's gone, it should be a
responsible business. You can't excuse bad customer service on his
being out of the country.
Personally, I'm still awaiting a reply to email (and a phone message)
I left him about 6 months ago.
Coyote
--
/\_/\ ____
Ron 'Coyote' Lussier ( ) \ _/__ Lenscraft
coyote@lenscraft.com \ / \X / 229 8th Street Unit 4
1.415.241.0815 \_/ \/ San Francisco, CA 94103Have something to add on this topic today? Revive this thread in the forum »