>You all need a source for parts and they are probably doing the best they can
>with the resources they have. DON't DESTROY THEM

No, we don't want to hurt them! But we DO want them to improve their
packing (old newspaper is free, they could use more; the recipient pays the
resulting little extra freight and gets parts intact; both parties are
happy). And Ron should perhaps investigate the attitude of his staff, who
have been reported more than once to be less than pleasant (of course here
we don't REALLY KNOW how the customer approached them about the
breakages...might have been unpleasant to the staffmember from word go).

Of course SOME packages are going to be deliberately trashed by scumbags in
the shipping industry, no matter how well-packed. A box, no matter how much
packing is stuffed into it, isn't going to come off well when run over,
dumped on or skewered by a forklift.

Andrew Grebneff
Dunedin, New Zealand
VW & mollusc nut
1984 VW Caravelle (currently SVX engine; waiting for a Porsche trans)
1985 Mitsubishi Galant Sigma 2.0 (FWD), for sale
1986 CE80 Toyota Corolla 1.8DX diesel (extaxi)
1989 CE96 Toyota Corolla 1.8DX diesel wagon
1989 CT170 Toyota Corona Select 2.0 diesel (taxi)