I've done two of these conversions and both times the customers were so sick
of their waterboxer woes that they gladly paid the money up front for the
Tiico kit.  They paid cash and waited for their conversions.  Both times the
kits arrived and were installed.  Now Peter is able to take credit cards.
This is much more convenient since you can put the kit on a card and if there
are any problems you can get your money back from the credit card people.
The kits are a special order item and many specialty places require a full
payment up front for these types of items and I will tell you why:  Because
special order items require more pain than usual to order and get and when a
customer decides a week before the item arrives and he no longer wants it,
you already have his money.  Then you have the power of deciding what kind of
a refund you are going to give (full or partial).  It is no fun, as a person
who is trying to make special order parts available, and doing the extra work
to make this a reality, to be stuck with expensive parts sitting on the
shelf.  BTDT.

Thanks,
Ken Wilford
John 3:16
www.vanagain.com
Phone: (856)-765-1583
Fax: (856)-327-2242

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