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Subject:Re: Middle Seat Shoulder Belts VW PAYS
From:andrewbell
Date:Sun, 17 Jun 2001 22:06:57 -0500

VERY good news! I'm calling my local dealer tomorrow!

AB

"R. Hotchkiss" wrote:

> Hey All,
>
> As it had been mentioned before, VW lost a $16 million dollar lawsuit
> back in February.  As a result of this, a technical bulletin has been
> sent to the dealers about installing shoulder belts on the middle set of
> seats and VW PAYS FOR IT!
>
> I called VWoA and spoke to a very nice woman named Amy wondering if I
> could get a retro fit for my 86 GL due to the information that came out
> in the lawsuit (ie.VW knew in 1986 that it was safer to put in the belts
> and that foreign models came with them) and I did not ask for a freebie,
> I just inquired if it was available.  She called me back a few days
> later to tell me that my local dealer has ordered the kit and will
> install it. ALL FOR FREE.
>
> I was on a road trip (Philly-Chicago-Philly no problems) when I found
> out about it and I'm calling the dealer tomorrow to get it done.
>
> I've read about some listees having problems when they've called VWoA,
> but I have to tell you that this was some of the best customer service
> I've ever received from any company.
>
> Please call your dealer nearest you and get your retro fit shoulder
> belts now.  I told VW that I would post this and they seemed very happy
> to hear it.
>
> Hotch
> 86 Vanagon GL  183K miles and counting
> 89 Jetta GL
> Philly