

| Subject: | Re: Horrible service from BusDepot! |
| From: | clerkin |
| Date: | Thu, 26 Jul 2001 14:07:50 -0500 |
I just received my first order from BUS DEPOT, and yes it did take quite a while to arrive. However I probably saved over $100 in parts on an order of about $250 (even more if I would have went to the dealer.) I think that if you ask them to better their service they will have to raise their prices. So I agree with the previous poster who said to order from someone else if you need your parts sooner. just my $0.02 /Patrick >===== Original Message From EarthNOW! <staff@EARTHNOW.ORG> ===== >I had even received a confirmation from them that they were missing 1 part >of the outlet set, and that they were going to ship everything else. 10 >days ago. > ><sigh> > > > >At 11:18 AM 7/26/2001 -0700, you wrote: >>It is a well known fact on the list that Bus Depot is SLOW. But they are >>almost always cheaper on everything. I think it even states in the email >>reciept they send you (if you order on-line) that shipping takes up too two >>weeks and that they dont notify you until shipment arrives of backordered >>parts. >> >>If you ordered from the web and got the automated reply, read it again, I am >>almost certain it is stated there. >> >>My many orders I have made from them always take over two weeks, I'm mellow >>about his, in no hurry. >> >>Remeber if you want it yesterday use anyone but BusDepot, but if you can >>wait... >> >>SeanG >>80 Westy (my project) >>95 EV Camper (wifes daily, current family camper) >>88 F-150 (old reliable) >>90 Sentra (current daily) >>seangar@hotmail.com >> >> >> >>>From: Ri <staff@EARTHNOW.ORG> >>>Reply-To: Ri <staff@EARTHNOW.ORG> >>>To: vanagon@GERRY.VANAGON.COM >>>Subject: Horrible service from BusDepot! >>>Date: Thu, 26 Jul 2001 11:01:31 -0700 >>> >>>Hi Fellow Vanagoners, >>> >>>I had heard the horror stories about the Bus Depot from the Vanagon List, >>>and from Westfalia.org. In fact, the negative comments about Bus Depot from >>>Westfalia.org were so nasty, that I just thought the guy who ran the site >>>was just some rude guy that loved to cause trouble! >>> >>>I was wrong! >>> >>>I have been waiting 10 days for my order of tank outlets, a westy sticker >>>for the fridge and the gaskets for the outlets. I had placed a much larger >>>order with Go Westy! that very same day, and I received that order a week >>>ago. It was packed very well, and was all inclusive of the order. It even >>>included installation instructions for some items! >>> >>>I called the Bus Depot yesterday, left a message to return my call. Then >>>sent them an email. Didn't hear anything, so today called them and was told >>>my order was never shipped because they don't have the parts. >>> >>>I had to wait 10 days to call THEM to find this out? They had my email >>>address, as well as my phone number. I have been on hold on my project for >>>6 days with everything torn apart in the carport waiting. <sigh> >>> >>>I just wanted share this with others, so your projects won't get waylayed >>>by an inept business operation. I definately suggest Go Westy! Their >>>service and help has been awesome. >>> >>> >>>The River Clan >>>###################### >>>87 GL Westy - "Sigmund" >>>67 Singlecab - "Klaus" >>>96 850 Turbo - "Helga" >>> >>> >>> >>> >>>The River Clan >>> >>>'87 Wannabee Westy >>>'67 Singlecab >>>'96 850 Turbo >> >> >>_________________________________________________________________ >>Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
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