

| Subject: | Michelin is telling customers to call Nokian for Vanagon/Eurovan Tires |
| From: | Harold Teer |
| Date: | Wed, 5 Sep 2001 23:53:53 -0400 |
Today, I spoke with a Michelin rep (Kristy or Christy) at the national customer number (800-847-3435) for Michelin. According to her, the Agilis has been discontinued in the US and Michelin has not made a decision about what they will replace the tire with or if they will import the tire in the future. My first thought was that she was mistaken since I purchased five Agilis 61 tires two weeks ago from Tire Rack. According to her, I was extremely lucky to have received the Agilis 61 tires. She then said Michelin is now directing all Vanagon and Eurovan owners to call Nokian Tire North American Headquarters at 800-565-2525 and that Nokian was going to import tires to fit Vanagons and Eurovans. She never asked me if I had a Vanagon, she knew I had one based on my purchase of the Agilis 61 in the 185/14 size. I called Nokian at 800-565-2525 and spoke with Al DiBaggio at Nokian Headquarters in Nashville. He was extremely helpful and said that both Volkswagen and Michelin customer reps had started directing Vanagon/Eurovan tire customers to him. He is genuinely surprised at what is going on and told me he was not familiar with the Vanagon or Eurovan and is trying to decide how many tires to import to meet demand. He asked VW for information on how many Vanagons were produced so that he could estimate an appropriate number of tires to order, but as of this afternoon, he hadn't heard back from VW. I directed him to the www.vanagon.com site so that he could get a feel for Vanagons, etc. According to Al, he will have two tires in a 185/14 that have the load carrying capacity for Vanagons. Al said the demand for these tires was unexpected, but now that he will be carrying them, information on the tires will be added to his website http://www.nokian.com/ . He hoped to have this information posted by tomorrow afternoon. One tire is a Nokian CQ with a load index of 100. He has 12-14 of these in stock and will receive more. These are supposed to be a fairly aggressive all season but more of a winter type tire. Another tire is a Nokian CS with a load index of 102 and he expects to receive them later this month. We have all heard of Michelin reps in the past saying Michelin was discontinuing a particular tire when in fact the tires were never discontinued. But, I have never heard of Michelin reps directing customers to another tire company. Based on my conversation with Al DiBaggio, he certainly believes that Michelin has discontinued the Agilis in the US and he is scrambling to determine how many Nokian CS's and CQ's to import. Thought I would pass this information along. If you want further information, check the Nokian website tomorrow or call Al, or call Michelin and see if you get the same story I did. Al did say he was leaving for Finland later this week or early next week--I forget which. Now you know as much as I do. Harold >>>>>>>>>>>>>>>>>>>>>>>>>>> Harold Teer Harrisonburg, VA teerhb@hotmail.com '91 Westy _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
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