I thought he had said that in his original email?  Only on stuff on hand?
Anyway it worked out to about $120 savings on a 900+ dollar sale for me so
keep it up as far as I'm concerned.

Mike

> From: Brian Atkins <briandeanatkins@NETSCAPE.NET>
> Reply-To: briandeanatkins@NETSCAPE.NET
> Date: Fri, 7 Dec 2001 15:18:07 -0500
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: Sale @ Bus Depot
>
> Ron,
>
> As Vanagon owner who has a van with long list of items that need attention, I
> appreciate anyone who goes out of their way to make owning and maintaining a
> VW easier and less expensive.  That's why I have to say 'thank you' for the
> everyday discounts that you offer mailing list members and the special effort
> for today's sale.
>
>> From someone who comes from a background in retail, I can appreciate the
>> effort and cost associated with running a sale.  But, when the sale has a
>> great deal of limitations imposed on your customers, it makes the final sale
>> more difficult to justify.
>
> I recently ordered my CV joints, Bently manual, and shocks from your company.
> After I received the parts, I went through your catalog, making another long
> list of items that my Vanagon needs.  Today, I was ready to order almost
> everything on the list from Bus Depot.   After the order was in the computer
> and ready for payment, I found that my total discount on an order of about
> $700 amounted to less than $23.
>
> I learned that the discount only applied to items that you had on-hand, even
> items that you normally stock (namely seals and shift rod parts).  Though you
> would have to re-order them in for normal stock anyway, these items did not
> apply for a discount.   I guess what irks me the most is that I spent about 45
> minutes on the phone to order parts and only at the end of the order did I
> find out that the discount was much less than I had calculated.  The way you
> made it sound in your email to the Vanagon list that we could expect some real
> savings.
>
> Ron, I appreciate the fact you do offer discounts to members of this group.  I
> also like the fact that you usually have the lowest prices on vanagon parts on
> the East Coast.  But, I'll probably think twice next time before jumping on a
> 'sale' at Bus Depot.
>
> Brian Atkins
> '85 Vanagon (Family Mobile)
> '73 Beetle (long term project)
>
>
> --
>
>
>
>
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