John, can the VW dealers get replacement ducts, etc.?  Also, how do I tell
if my Van has gotten the recall work done?

John Lauterbach
Macon, GA
'84 7-passenger

----- Original Message -----
From: "John Rodgers" <jhrodgers@MINDSPRING.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Saturday, March 30, 2002 11:32 AM
Subject: Re: a/c roof ducts recall

> Hector Zapata wrote:
>
> > I remember that a few months ago there was mention of a problem with the
a/c
> > ducts falling from tha roof.
>
> Joel Walker wrote:
> the recall campaign is number SU, and is dated February 1994.
> the phone numbers given are 800-822-8987 (vw of america, in michigan)
> and 800-424-9393 (u.s. dept of transportation, washington, d.c.).  it
> applies to only the non-campers, however.
>
> John Rodgers says:
>
> Hector, I had my local dealer make this repair. The actual parts VW
provides in
> the kit are two flat steel rectangular plates with some misc. hardware.
The have
> to do it for free. You can buy the kit from them and do it youself, but I
wanted
> the dealer to do it so I would have a warranty and somebody to bitch at
besides
> myself if something went wrong.
>
>
> A word of caution if you have a dealer do it for you. In my case the AC
duct
> actually had fallen out of the ceiling onto the floor and had fractured
and
> broken some of the flange where the pieces fit together when installed. So
much
> damage, that the broken and missing chips allowed air to pass out of the
duct
> where the duct piees fit together. If you have any damage at all to the
duct
> pieces as a result of falling, those duct parts must be replaced (there is
no
> way to repair those broken edges adequately). They will tell you that it's
not
> part of the repair, but stick to your guns. The damage to your vehicle is
the
> direct result of a faulty design/installation in the first place and all
aspects
> related must be taken care of when the official fix is made.
>
> BTW, the official repair seems quite strong and I am satisfied with the
results.
>
> Good luck,
>
> John Rodgers
> 88 GL Driver
>