Even if you don't qualify for the the recall, the parts are extremely
cheap to buy yourself.  The P/N is 200 298 001.  If you ask nicely, they
might even give you a copy of the recall to do the work yourself.  Make
it easy on them and mention the SU campaign.

Hector Zapata wrote:
>
> I remember that a few months ago there was mention of a problem with the a/c
> ducts falling from tha roof. I went to the local vw dealer, and they simply
> appear to not give a rat's ass (the guy that I talked to owns a Toyota
> Tercel with vw hubcaps, very catchy...NOT). Anyway, is there a number I can
> call, a website I can check, to get info on this. The person that I talked
> to at the main office for the local dealer told me it would take two weeks
> to get back to me on the issue, and the two weeks are up. I think that if I
> don't get the info by myself, they won't be interested on doing it for me.
> TIA.
>
> Hector