

| Subject: | Re; Bus Depot Problems |
| From: | Brian Doss |
| Date: | Wed, 24 Apr 2002 08:48:20 EDT |
When I first bought my Vanagon, Ron was a real help to me on several of occasions. I became a loyal B.D. customer. But, I have to admit, since he hired on help, it has been nothing but aggravation for me dealing with them, and hence, I have found other, shall we say, "customer friendly" sources for my parts. I have even bought parts from local dealers knowing full well I was paying through the nose, and swallowed the extra cost with a spoonful of peace of mind. I honestly believe that our little Vanagon community would be a darker place without Ron's help and the Bus Depot, but I really do resent spending my money anywhere where I don't feel genuinely appreciated as a customer. If you read the list for most any given calendar month, you will no doubt stumble across a thread of B.D. flaming - but to B.D.'s credit, there is always an equally fiery group rising to his defense. I have always avoided getting involved in these disputes in the past, but for some reason, I felt compelled to give my two cents today, and in the most positive of spirits. So, in closing, I submit that I probably represent a handful of people who want to say; "Ron, we love you... but weed out the Soup Nazi's from your good people, and we will all live better lives". Now, please excuse me while I change into something with a higher asbestos content. Brian Doss '88 Weekender, Queequeg Butler, PA
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