Hi Guys,
I just wanted to confirm the existence of good service
at Bus Depot. I just put in an order on Saturday when
I was discovering new problems while working on my
Syncro. I did it online. Got the order confirmation
Sunday or Monday & received the box of parts today
(Wednesday).

I have usually had this level of performance on
previous orders as well. One week tops, with the
exception of a back order or 2. I always ask that they
let me know if it's back ordered so if I need it
immediately, I can cancel it & buy it locally for a
little more. Occasionally, I find that the shipping is
equal to the difference in buying locally anyhow.

I value having someone like Ron, who specializes in
selling parts for the odd vehicle I own. I also value
my local VW parts place (Bow Wow, Seattle) for when I
need it NOW! We only have a few options out there for
discount parts. Bus Depot seems to have the most stuff
& are usually cheapest. I have used several other of
the vendors & will continue to use whoever has what I
need for what I can afford.

It seems like people jump right on the list if they
have a problem with a vendor before trying to work it
out with that vendor 1st. That isn't helping anyone &
I hate all the extra postings (such as this) to wade
through daily. It's one thing to post consistent facts
(ie: "GEX does crappy rebuilds") because 75% of us who
used them have been screwed. But it seems petty to
complain about every vendor that back ordered a part
you need. Cancel it & get it somewhere else if you're
in a hurry. And yes, all companies that rely heavily
on computers will have problems from time to time.
Let's all just deal with it.

Sorry for the bandwidth. I thought I was going to have
one short paragraph. Oh well.

=====
David Kelly
1990 Syncro Vanagolf 15"
1963 Comet Convertible
1976 CB550 Super Sport
Seattle

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