ok ya'll,

i was simply curious as to what was up w/my gasket kit (after already
receiving the heads).  I COMPLETELY UNDERSTAND AND EMPATHIZE with Mr Ron and
his crew for the stress of their situation,  the person i spoke with on the
phone (Paul) was very courteous and forthright, i expect my kit to arrive
tomorrow. ALL IS WELL.  Thanks for being there guys, i do appreciate the
long hours........i just miss my baby!!!!  Had no idea this post may have
sparked some ill will.

Sincerely,
Paul
'91 GL
----- Original Message -----
From: "G. Jetson" <dkcomet@YAHOO.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Wednesday, April 24, 2002 8:45 PM
Subject: Re; Bus Depot Problems. get over it.

> Hi Guys,
> I just wanted to confirm the existence of good service
> at Bus Depot. I just put in an order on Saturday when
> I was discovering new problems while working on my
> Syncro. I did it online. Got the order confirmation
> Sunday or Monday & received the box of parts today
> (Wednesday).
>
> I have usually had this level of performance on
> previous orders as well. One week tops, with the
> exception of a back order or 2. I always ask that they
> let me know if it's back ordered so if I need it
> immediately, I can cancel it & buy it locally for a
> little more. Occasionally, I find that the shipping is
> equal to the difference in buying locally anyhow.
>
> I value having someone like Ron, who specializes in
> selling parts for the odd vehicle I own. I also value
> my local VW parts place (Bow Wow, Seattle) for when I
> need it NOW! We only have a few options out there for
> discount parts. Bus Depot seems to have the most stuff
> & are usually cheapest. I have used several other of
> the vendors & will continue to use whoever has what I
> need for what I can afford.
>
> It seems like people jump right on the list if they
> have a problem with a vendor before trying to work it
> out with that vendor 1st. That isn't helping anyone &
> I hate all the extra postings (such as this) to wade
> through daily. It's one thing to post consistent facts
> (ie: "GEX does crappy rebuilds") because 75% of us who
> used them have been screwed. But it seems petty to
> complain about every vendor that back ordered a part
> you need. Cancel it & get it somewhere else if you're
> in a hurry. And yes, all companies that rely heavily
> on computers will have problems from time to time.
> Let's all just deal with it.
>
> Sorry for the bandwidth. I thought I was going to have
> one short paragraph. Oh well.
>
>
> =====
> David Kelly
> 1990 Syncro Vanagolf 15"
> 1963 Comet Convertible
> 1976 CB550 Super Sport
> Seattle
>
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