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Subject:Re: Bus Depot order line?
From:Terry K.
Date:Thu, 2 May 2002 23:46:49 -0500

Ron--
You are most absolutely correct on the last order----

Which was placed, as I was searching for the order which was made on the
5th of April---and received it in the afternoon of the 25th----

Look---

I am not here to bum rap anyone---

And I don't say a word about much, unless something is wrong---

And I do believe 20 days to get parts to the Chicago area, from PA. is
really crazy---don't you Ron?

If several of your supplier's, published as well as promised reasonably
fast delivery-- 7 to 10 day's--- and it wound up being double that--you
most certainly would be a bit miffed also---

And I'm sure it does happen occasionally but not almost every time you
place an order---

And again, I am not pissed--but here is the real kicker----

I won an auction at E-Bay--for some rotor's and brakes, from the
volkscafe---
I added to that auction--bearings, and seals---

This all happened on Saturday the 20th---

The stuff was shipped on Monday the 22nd, and got a verification of
shipment E-Mail message, and a thanks---and received the order on Friday
the 26th---

And here is the best--If I had wanted the same service from the BD--I
would have had to ask for it--payed a premium above and beyond the cost
of the parts and shipping, to get the order in the same amount of
time----

And remember, the other place is in California--about 2500 miles
away----

How far is Perkiomenville PA. from the Windy--?

Wait a minute --I'll go look-------

OK--I'm back

It isn't even in my Atlas---

But Pittsburgh is 458 miles---so let's give it a round number---500
miles---

How is it possible to get parts from another parts house 5 times the
distance, in 1/3rd of the time?

Is this right?

Just doesn't make any sense to me----

Anyway-- am not bitching about anything--just trying figure this out---

I didn't get any calls as promised on the prior order, after me taking
the time to inquire after 2.5 weeks, and the calling again on the
22nd--and then on the 25th----the day the stuff got here---

I know your electronic equipment went down--but not until the week of
the 15th----

You can't please all of the people all of the time ---but I would like
to get a little belly rubbing just once in awhile---:>)

Now don't go responding tho this message, acting the part of the
honourable Mayor Richard J Daley----in volume's, and not really saying
much----

Just be a straight up guy--and make it short, sweet, and to the
point----and above all else--shoot straight from the hip----
No going around the block to get to the point----

Oh---

Thanks for getting the shocks out in a  fast,reasonable amount of
time---I appreciate it--

I do hope things improve for you, in your processing department---

Later,

            ______________
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Terry--

       "Zoom, Zoom, Zoom"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://community.webtv.net/CTONLINE/TerrysHighOnLife