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Subject:Re: Bus Depot Shipping?...Was "order line?"
From:The Bus Depot
Date:Fri, 3 May 2002 13:51:58 -0400

> Today is May 3rd and I just got my SA Radiator, ball
> joint, CV boot kit and window rollers that I ordered
> April 24th from the BD....not bad, thats pretty good
> timing IMO
>
> BUT! the radiator is all banged up and has a crack in
> it becouse someone at BD tried to stuff all the other
> parts in with the radiator which was in a box ONLY big
> enough to fit a radiator
>
> Im glad Ron reads this list and hears the
> feedback/pros and cons, it can only help us all get
> better business+service.

Phil,

A new radiator is on its way to you via Priority Mail, and should be there
on Monday.

The person who packed your order has been fired. There is no excuse for
putting heavy parts and a fragile radiator in the same box without any
packing material.  My apologies.

- Ron Salmon
  The Bus Depot, Inc.
  (215) 234-VWVW
  www.busdepot.com

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