

| Subject: | I just saved $300 on my alignment - Toronto owners stay away from Don Valley Volkswagen |
| From: | 80 Westy Pokey |
| Date: | Fri, 3 May 2002 22:19:26 -0400 |
I just bought six (yes two spares) brand new 215/65-15 Michelin Agilis 51's. To protect my investment I thought an aligment job would be a good idea, particulalrly because of the excessive wear on the inside tread of of one of my old tires. Since I figured a Vanagon is a funny beast I thought just this once I would go to the dealer (Don Valley Volkswagen at Eglinton and the DVP). They would not quote me a price for alignment... here is the jist of the conversation: DVV: We can't quote you a price but it will be between two and four hours at $90 an hour (ie: $180 to $360) Me: Well how long does the shop manual say the job should be DVV: One hour Me: Then charge me an hour DVV: But it probably will take longer Me: If something like an alignment, or whatever takes 45 minutes and the shop manual says an hour and a half how much d you charge? DVV: 1 1/2 hours Me: So you do charge by the shop manual DVV: That's our policy Me: But not in this case DVV: Not in this case Me: Thank you goodbye Now I wouldn't go there for everything but I decided to try Canadian Tire near my house (Church and Bloor). I was out the door for the standard $80. Great guys there too... Baksh (Pronounced "Bosch") did my tires and alignment and is an all around nice guy. His collegue Bill even tightened a clamp up on my exhaust... no charge. Thanks, Chris
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