

| Subject: | Re: Am I being unreasonable(Bus Depot)? |
| From: | Angus Gordon |
| Date: | Thu, 2 May 2002 06:42:33 -0400 |
>I recieved my order from Bus Depot the other day. A thermostat and temp2 >sensor. When I ordered last week the computers were down. I ordered by >part#. Get my order and they sent the wrong temp2 sensor. The guy I talked >asked me my year van, and said no it's right. I said no mine is a Syncro! He >say's ooop's. But irreguardless I ordered by part #. Anyways he said I can >either buy the right one, now and return the other for credit when they >recieve it, or return this one and wait. I asked if they could eat the 2nd >day air charge, and send it that way if I purchase it now (a measly $10). He >said NO! I'm a little upset about this as it is clearly their fault. I have >used them several times in the past and expect a little beter treatment for >repeat customers. I this unreasonable?? Randy, I can sympathize, I encountered exactly the same problem a few years back. My solution was to buy a Carat to use up those blue temp sensors! Angus ================================ Angus Gordon '89 Carat NW Ohio '86 Syncro
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