

| Subject: | Re: Canadians beware! UPS are a bunch of crooks [adr] |
| From: | Marshall |
| Date: | Sat, 8 Jun 2002 15:53:06 -0500 |
I have received packages from the Busdepot shipped via US Post to Canada, and the service was perfectly satisfactory. Much better than paying UPS. Marshall Ruskin 84 Westy ----- Original Message ----- From: "The Bus Depot" <vanagon@BUSDEPOT.COM> To: <vanagon@GERRY.VANAGON.COM> Sent: Friday, June 07, 2002 11:17 AM Subject: Re: Canadians beware! UPS are a bunch of crooks [adr] > > Anyway, just a thought. Sounds like your shipper might have used > > 2 or 3-day air? > > > UPS includes the brokerage fee in their expedited or express service to > Canada, but not in the standard service. So if it had been sent via 2 or 3 > day air, there would have been no brokerage fee collected C.O.D. at all. > This is why, if you look at UPS's standard via expedited rates to Canada, > you often find that the latter is 5 or 6 times the price and really doesn't > even get the package there much faster. Much of the price difference is the > brokerage fee. UPS's rate chart and literature do not make this very clear, > in my opinion. Furthermore, I have had just about zero luck trying to get > UPS to estimate in advance how much the brokerage fee will be on standard > shipments. It seems a bit unreasonable for you to be expected to pay a large > fee C.O.D. without being able to find out up front about how much it will > be. > > This is why we ship US Air Mail to Canada whenever possible. No brokerage > fees, reasonable rates, reasonably fast service, and generally less breakage > of fragile items as well. The only drawback is that it is not trackable. > This can be a hassle, as the package must be missing for at least 30 days > before the post office will consider it lost and initiate an insurance > claim. Fortunately, it is a very rare problem; we get only one or two loss > claims a year on airmail to Canada, out of several packages shipped each day > (although late delivery is more common, as even airmail shipments travel via > Canadian surface mail from the border on). > > - Ron Salmon > The Bus Depot, Inc. > (215) 234-VWVW > www.busdepot.com > > _____________________________________________ > Toll-Free for Orders by Part # 1-866-BUS-DEPOT --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.368 / Virus Database: 204 - Release Date: 5/31/2002
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