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Subject:Re: Canadians beware! UPS are a bunch of crooks [adr]
From:Marshall
Date:Sat, 8 Jun 2002 15:53:06 -0500

I have received packages from the Busdepot shipped via US Post to Canada,
and the service was perfectly satisfactory.

Much better than paying UPS.

Marshall Ruskin
84 Westy
----- Original Message -----
From: "The Bus Depot" <vanagon@BUSDEPOT.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Friday, June 07, 2002 11:17 AM
Subject: Re: Canadians beware! UPS are a bunch of crooks [adr]

> > Anyway, just a thought.  Sounds like your shipper might have used
> > 2 or 3-day air?
>
>
> UPS includes the brokerage fee in their expedited or express service to
> Canada, but not in the standard service. So if it had been sent via 2 or 3
> day air, there would have been no brokerage fee collected C.O.D. at all.
> This is why, if you look at UPS's standard via expedited rates to Canada,
> you often find that the latter is 5 or 6 times the price and really
doesn't
> even get the package there much faster. Much of the price difference is
the
> brokerage fee. UPS's rate chart and literature do not make this very
clear,
> in my opinion.  Furthermore, I have had just about zero luck trying to get
> UPS to estimate in advance how much the brokerage fee will be on standard
> shipments. It seems a bit unreasonable for you to be expected to pay a
large
> fee C.O.D. without being able to find out up front about how much it will
> be.
>
> This is why we ship US Air Mail to Canada whenever possible.  No brokerage
> fees, reasonable rates, reasonably fast service, and generally less
breakage
> of fragile items as well.  The only drawback is that it is not trackable.
> This can be a hassle, as the package must be missing for at least 30 days
> before the post office will consider it lost and initiate an insurance
> claim.  Fortunately, it is a very rare problem; we get only one or two
loss
> claims a year on airmail to Canada, out of several packages shipped each
day
> (although late delivery is more common, as even airmail shipments travel
via
> Canadian surface mail from the border on).
>
> - Ron Salmon
>   The Bus Depot, Inc.
>   (215) 234-VWVW
>   www.busdepot.com
>
> _____________________________________________
> Toll-Free for Orders by Part #    1-866-BUS-DEPOT

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