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Subject:Vendor Rant, Sorry
From:Helen Fahy
Date:Tue, 6 Aug 2002 12:18:26 -0400

I do not want to complain,.................much.  But I seem to be
experiencing a spate of really poor parts order fulfillment.

Between the vendor reshipping returned goods in completely inadequate
packing(not even close to original), resulting in my receiving damaged
goods, to authorizing on a webform 3 day shipping charges and then 3 days
later(I went out of town camping and I will not bring a cell phone to check
messages) finding out that I also had to be at home to receive a phonecall
from the vendor to authorize the 3 day charges(the webform, why bother?), to
different prices between the website and the vendor pricelist.  Add to this
a couple of pmails helping me to understand the vendor's situation,.....
All this on two orders ~$400?

Anyone else feeling a bit tired of this two step routine?

No vendor names will be offered, but mention one in particular and you just
might get a long silence.

Helen & Joe Fahy
'87 Westy
814-422-8210
Central PA EDT

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