

| Subject: | Vendor Rant, Sorry |
| From: | Helen Fahy |
| Date: | Tue, 6 Aug 2002 12:18:26 -0400 |
I do not want to complain,.................much. But I seem to be experiencing a spate of really poor parts order fulfillment. Between the vendor reshipping returned goods in completely inadequate packing(not even close to original), resulting in my receiving damaged goods, to authorizing on a webform 3 day shipping charges and then 3 days later(I went out of town camping and I will not bring a cell phone to check messages) finding out that I also had to be at home to receive a phonecall from the vendor to authorize the 3 day charges(the webform, why bother?), to different prices between the website and the vendor pricelist. Add to this a couple of pmails helping me to understand the vendor's situation,..... All this on two orders ~$400? Anyone else feeling a bit tired of this two step routine? No vendor names will be offered, but mention one in particular and you just might get a long silence. Helen & Joe Fahy '87 Westy 814-422-8210 Central PA EDT --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.362 / Virus Database: 199 - Release Date: 5/7/02
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