I was thinking of GOOD NEUTRAL BAD as the range of vendor/customer grades.
The specifics of the transaction are just that, and probably not applicable
to anyone else.  So the trend would be X (GOOD, Neutral, BAD) results out of
Y total transactions.

Rather than get involved with the HE said, She said nonsense, just how did
each party feel they did in the transaction.

Joe Fahy
'87 Westy

----- Original Message -----
From: "Stan Wilder" <wilden1@JUNO.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Tuesday, August 06, 2002 7:32 PM
Subject: Re: WAS-RE: Vendor Rant

>
> Helen: Its already there, go to http://gerry.vanagon.com/archives/  then
> just search on Vendor Bashing.
> You'll find about 1,800 pages of it there with names and the works.
> Vendor bashing is a weekly topic on Vanagon list and no vendor escapes
> the wrath of the Vanagon list.
> We often "lay them to waste" until Tom Carrington just kills the link
> before we kill ourselves.
> I agree that you have a viable complaint, although I've forgotten
> specifically what it was.
>
> Stan Wilder
> 83 Air Cooled Westfalia
>
> On Tue, 6 Aug 2002 19:07:59 -0400 Helen Fahy <72510.1173@COMPUSERVE.COM>
> writes:
> > Fellow Listmembers,
> >
> > I do not believe that accepting poor service or damaged product from
> > 'net
> > vendors, as a given cost of using the 'net, is reasonable.  I do
> > believe
> > that some form of publicly viewable vendor/customer feedback, not
> > unlike
> > what Ebay maintains, would be beneficial to all.  There would be
> > abuses and
> > misunderstandings in any such system, but overall trends of poor
> > vendors or
> > poor customers are going to be hard to hide.  The system should
> > allow
> > responses to feedback to be allowed and viewable.
> >
> > As a metaphor for the value for this type of feedback, consider two
> > restaurants, side by side, one with cars parked out in front, the
> > other with
> > none.  What conclusions might you draw, assuming both were open
> > serving the
> > same type of food?  As a counterpoint, if one of the parking lots is
> > full of
> > broken beer bottles, what conclusions might you draw about the
> > clientele?
> >
> > With the anonymity of the 'net, little if any of this accessory
> > information
> > is available for informed shopping.
> >
> > Major snip-
> >
> > After considering this why complain about something that will
> > happen.
> > Instead give praise when a on-line order goes right !
> >
> > End snip-
> >
> > I believe the list contains at least one of my most recent postings
> > where I
> > have thanked individuals and businesses for successful
> > 'net/mail-order
> > transactions.
> >
> >
> > SNIPPED FROM:    Re: lugs and studs for alloy  LONG- Project & quasi
> > TRIP
> > REPORT
> > Date: Sat, 3 Aug 2002 12:22:16 -0400
> >
> > Big Thanks to: Doug Stewart @ European Imports
> > Lockhaven,PA(mounted/balanced
> > tires/wheels & 7" headlight fittings), Derek Drew(wheels),
> > Tirerack(tires),
> > Bus Depot(rear brake components), Vanagain(headlights) and Bugs and
> > Buggies(studs).
> >
> >
> > Respectfully,
> > Joe Fahy
> > '87 Westy
> >
> >
> > ----- Original Message -----
> > From: "Sean Garrett" <SEAN.GARRETT@ASU.EDU>
> > To: <vanagon@GERRY.VANAGON.COM>
> > Sent: Tuesday, August 06, 2002 4:49 PM
> > Subject: WAS-RE: Vendor Rant
> >
> >
> > >
> > > I have to chime in here, I have found that just about any mail
> > order (or
> > > internet based) shopping one does has "side effects". That is if
> > your not
> > > shopping in a store, looking at what you want (able to touch it
> > and feel
> > it,
> > > etc...) then their is a chance for foul up. That is why I don't
> > shop
> > on-line
> > > (or mail order catalog) for clothes. I need to try them on before
> > I buy to
> > > make sure they are what I want.
> > >
> > > Also even then you get a hassle... example, ordinary weekend
> > job... any
> > > plumbing or electrical around the house "fix it" task. Maybe its
> > just me
> > > but, I always end up at the hardware store about 4 times before
> > the job is
> > > done.
> > >
> > > After considering this why complain about something that will
> > happen.
> > > Instead give praise when a on-line order goes right !
> > >
> > > Sean Garrett
> > > 1981 Westy (his)
> > > 1995 Eurovan Camper (hers)
> > > sean.garrett@asu.edu
> > >
> > >
> > >
> > >
> > >
> > >
> > > > -----Original Message-----
> > > > From: Justin M. Mayrand [mailto:jmayrand@ACORNWORLD.NET]
> > > > Sent: Tuesday, August 06, 2002 1:41 PM
> > > > To: vanagon@GERRY.VANAGON.COM
> > > > Subject: Re: Vendor Rant
> > > >
> > > >
> > > > I have had many vendors I do not use any more due to poor
> > > > customer service
> > > > or poor quality parts. I figure that if you have given the
> > > > company a chance
> > > > to make it right, but they still have not made things right,
> > > > we should keep
> > > > a running list here to save others the hassle.   ...JMM
> > > >
> > > > Justin Mayrand
> > > > '80 Westy "SuperVan"
> > > >
> >
> >
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>
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