> >> needs the part in the next day or so (ideally). He has been advised to steer
> >> clear of Auto Zone and so that's not an option.

I didn't catch the beginning of this thread, but I'm wondering if this
is the dreaded "didn't want to start when hot but now doesn't start
at all except sometimes when you bang on the starter solenoid" problem?

If so, there's almost certainly no need for a new starter.  Pull off the
solenoid, take it apart (I posted a hopelessly verbose description of
how to do it three to five years ago), and lube the solenoid shaft with
a good waterproof grease if possible.  Put it back together.  Start it
up.  Should take care of things for another five years...

Uh, my van is an '81, I don't know if things changed much with the
waterboxers, knowing VW I doubt it!

        Gary