

| Subject: | Selling on the list, revisted |
| From: | John Brush |
| Date: | Sat, 7 Sep 2002 13:39:16 -0400 |
I didn't get into this topic when it was going around this past week, because I tend to get long winded and off the subject, but I would like to add a perspective that I think would help a lot, and could avoid problems that we have seen recently. In fact, I think I am in one of those situations right now...... It is only common sense to wait till you receive the payment before you deliver the goods, but those of us who act in good faith by sending payment are entitled to a little courtesy and consideration from those to whom we give our hard earned cash. If you offer to sell something, and you receive prompt payment up front, then I think you have a serious obligation to get that product into the shipping lanes, and deliver it as promptly as you can. Now, we all know that life sometimes gets in the way of this, but there is not one person on this list who would not understand a delay if the seller kept in contact, and explained that "his house burned down," or that he is "having a fight with his wife," or that "I forgot and that the package will go out tommorrow," or some other credible explanation for not shipping promptly. If you take a person's money up front, you are obligated to make sure that the transaction continues at a fair pace. Failing that, email is free, incredibly convenient and efficient, and should be used judiciously, to keep the buyer informed. It is pretty crappy to need a part, to pay for the part, and then get left hanging, wondering when you will be able to get your van back onto the road. List sales are a two way street for sure, and if you expect payment up front (which is certainly reasonable) then you ought to be willing to hold up your end of the bargain. Nuff said. Regards from Utah, John
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