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Subject:Re: Bus Depot Rant
From:jim
Date:Sun, 8 Sep 2002 13:40:00 -0400

I wonder how many posts have been made  for the purpose of vendor
bashing in the last 5 years on this list. I just sent off my annual
order to Ron, I shopped  around a little to  compared prices, wondered
about vendors that I have not used,  had philisophical opposition to
shipping things from the west coast to NC, even if they get here sooner.
In the end, Ron was $20 cheaper on a $120 order and I like cyber checks.
And he did remember the $10 credit I had on my first purchase in 1998
when I came back to ask for it in 2000. Never a question.

But the important thing that I hope will be taken home from this thread
this time, is if you have a complaint, call, or  write, the person in
charge. You know who this is at BD. If  Ron does not fix it, then rant,
but lets not waste bandwidth with rants that he does not know anything
about. Running any kind of small business is tough these days, but one
where you hang it all out there on the net, and the most important thing
to get you the sale is too often how close you will cut your margin is
really tough.

Enough,
drive well

jim henry