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Subject:Running Slightly Behind
From:The Bus Depot
Date:Wed, 30 Oct 2002 19:25:28 -0500

A 40 foot container arrived from Europe this week - over 10,000 Volkswagen
parts in total.  It took us two solid days to unload it and put it all away.
Meanwhile, every inch of the shop floor was piled floor to ceiling with
stacks of boxes. We could barely even ship orders until we put everything
away because there just wasn't any room to walk.  Not surprisingly, this put
us slightly behind schedule on standard ground orders.  We normally ask you
to allow 7-10 working days for delivery of ground orders, and have generally
been delivering much faster than that.  (In fact, until recently we've been
shipping most orders in about one business day.)  But for the next week or
so, we'll probably be running up toward that 10 day mark more often than not
on current/new ground orders.

Expedited orders (next day, second day, third day shipping) will not be
affected in any way, as they take priority over everything else we do in the
shop (even unloading containers).  In many cases it hardly costs more to
upgrade to expedited delivery, so if you're in a rush, this is your best
bet.

We expect to be caught up in a week or less.  In the meantime, it would be a
HUGE help if you would try to order via the website, and email your
questions, rather than calling, wherever possible.  (sales@busdepot.com)
Some of our phone reps are boxing orders to catch us up, and if we can bring
the phone volume down for just a few days we'll be caught up in no time.
Your patience and understanding is greatly appreciated.

I'm off to Las Vegas for the big auto parts industry show next week, but
when I return I'll have several new parts to announce.  Stay tuned.

- Ron Salmon
  The Bus Depot, Inc.
  (215) 234-VWVW
  www.busdepot.com

_____________________________________________
Toll-Free for Orders by Part #    1-866-BUS-DEPOT

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