Larry,

I'm an engineer in the wireless data dept. at Verizon in Harrisburg, PA.
Lets chat, you shouldn't have to fight with Verizon, I will help you get a
credit. Give me a call if you'd like. All of the carriers have these type of
communication problems, the folks selling the data services really have a
hard time getting the hang of data after selling voice for so long. I know
we as a wireless company can be a PITA to deal with (actually all of the
wireless companies can be a PITA), so let me help a fellow Vanagon List
member out. Give me a shout.

Herb Mooney
1991 Wireless Data Vanagon Office
Verizon Wireless - PA/OH/WV
Wireless Data Systems Engineer
717-991-0648

----- Original Message -----
From: "Larry Chase" <lchase@ATTGLOBAL.NET>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Saturday, November 23, 2002 8:57 PM
Subject: Internet Usage on the Road - Verizon Billing Caution

> Volks,
>
> CAUTION ... CELL PHONE PLAN FINE PRINT
>
> I know several folks use Verizon Cell Service for their on the road
> internet connection.
>
> Recently I signed up for their $99.00 per month plan that gives you
> "Unlimited Data Connection Minutes" and "Zero Voice Minutes".
>
> Any voice minutes are billed at $.69 per minute.
>
> There are two data connect speeds
>
> Express Network which is around 155k
> Quick Connect which is 14.4
>
> It was my understanding that service at both connection speeds were
> included in the $99.00 plan.
>
> WRONG, WRONG, WRONG  !!!!!!!!!
>
> Just got around to looking at my bill for the last two months, don't
> ask.
>
> Turns out that Quick Connect "14.4" Data minutes are billed at $.69 per
> minute, like the voice call charges.
>
> Only Express Network Data minute are included in the $99 plan
>
> Thus ...... Be careful if you sign up for the $99 Unlimited Plan.
>
> "VERIZON CAN YOU HERE ME NOW ..... YOU STINK"
>
> Yes ... I am fighting it.
>
>
> Larry Chase
>
> Email: lchase@attglobal.net
> Web: www.roadhaus.com <http://www.roadhaus.com/>  - Under Construction
> What: The Great North American Road Trip
> When:  Early 2003
> How: RoadHaus - 1990 2.2 L  VW Westfalia Syncro
> Today: Mesa, AZ - 12V Stuff
> From: Mesa,  AZ
>