In a message dated 2/24/03 10:27:25 PM, ian@BLUEMOON.HPLX.NET writes:

<< In short, I got charged an hour's labor to a) be told that they couldn't
work on it and b) receive my car in worse shape than when I brought it in. >>

In these modern times, I'm starting to lose track of reality.  During my
dreary life, I've a) gotten my money back, b) not gotten my money back c),
had merchants threaten to call the cops and d) had merchants call the cops.
But never have I paid the tab and gone quietly into that good night.  JJ, my
man, if you are being snookered, never give up the money until you have at
least made a scene in front of the other customers.

George