

| Subject: | I4 conversion thoughts |
| From: | Alistair Bell |
| Date: | Thu, 6 Mar 2003 12:22:38 -0800 |
After going through the replies sent to me in response to my survey request I can't help but come to a couple of conclusions regarding commercial kits. (I also would like to take this opportunity for being cranky or bitchy in some of my postings esp. to David M., its a character flaw I am working on *S*) I can appreciate that its a lot of work to put together a kit that will work "out of the box" 95% of the time. Fast Forward and Tiico are not huge corporations with an R&D group that has money and time to experiment. But both companies, I believe, want to make the customer happy and provide a good product. Where it gets sticky is when things go awry, either due to the customer's actions or the product itself. At that point the response of the vendor can make all the difference in the world. They keep the customer happy or... Despite any claims made by the vendors, a conversion project of this kind is to some degree, an experiment. Experiments often have different than expected results (insert pithy Enrico Fermi quote here *S*). When that happens I believe it is an opportunity for improvement, and I think the vendors understand this. But what queers the deal is the pressures the vendors are under, pressures of time and of money. The vendors can see their profit slip away and as they are not big corporations with lots of resources, it makes it difficult for them to always follow up. So what I am trying to say, in my usual obtuse way, is that both the customer and the vendor should realise this from the start. Yeah, you say, why not tell us something we don't know! Alistair -- '82 Westy -> diesel converted to gas in '94 albell@uvic.ca http://members.shaw.ca/albell
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