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Subject:New dealer experience
From:john runberg
Date:Mon, 31 Mar 2003 14:00:23 -0500

My local VW dealer is pretty good (they stock some of the parts and will
look at the van) but today they did something new.

Went in asking about shims for a clutch job. After letting me look through
the computer he tells me that he can get the parts, but that I'd be better
off going to Whiteheads, a local VW garage that does a lot of Vanagon work.

I was a bit pissed at the time (you don't want my $$??) but the I realized
that this guy helped me out! I didn't know that Whiteheads sold parts
separate from service. And when I got over there I got the parts I needed,
plus some valuable advice from the head mechanic and owner (I believe).

So now I have my parts and (a little) more knowledge than when I woke up
this morning. Now, to just put the van back together!

John
90 Carat