

| Subject: | Re: The King's English |
| From: | Bob Stevens |
| Date: | Tue, 29 Apr 2003 10:24:25 -0600 |
"The conclusion (his conclusion), he said:Ben, if my mechanic had found the real problem in 15 minutes or half anhour, I would have charge the customer 1/2 hour, but the first mechanic lost 3 hours because he failed to see/find the real problem at the beginning and change a perfectly working parts for nothing. Good mechanic are hard to find, if they are good, they are expensive! Expensive mechanic cost me too much!" Cheers, Ben My expereince recently: I have the TIICO van which was installed by the mechanic doing his first one 2 years ago. He has now done 8. He told me that he now believes what's contributing alot to the interior cabin resonance noise is the absence of the intake ducting which he will install in a week. He recently spent a couple hours making some repairs and adding a 2nd battery. I gave him the $15.00 relay I had purchased and that wasn't needed (there was already one installed behing/under the drivers seat) and a battery that wouldn't fit. He gave me a Bosch that would fit and the 2 hours was considered an even swap. No $$$ changed hands. He's like that and big enough that when I makes an error he admits it and we move on. I've been there enough to establish a relationship and it's paying off in this case. He also recently changed the CV boot r/front and charged me 2 hours instead of the 3 recommended by the book. I couldn't have done this with my lack of tools (vise, etc.) and space. On the other hand, there is another mechanic recommended on the Vanagon.com site here in Salt Lake that I would not take my roller blades to for dusting off. And that is by my experiences with him. He's dishonest and blames others. He also doesn't show up when he makes appointments. It's a very individual thing and sometimes expensive and painful. So is life sometimes. Bob Stevens '87 Syncro Westy TIICO...with a stainless steel flue vent cover ;>) http://groups.msn.com/BobsPhotoShare _________________________________________________________________ Add photos to your e-mail with MSN 8. Get 2 months FREE*. http://join.msn.com/?page=features/featuredemail
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