

| Subject: | Re: KYB's Suck |
| From: | mark drillock |
| Date: | Thu, 8 May 2003 07:37:14 -0700 |
I agree, no more KYBs for me. I have never seen a stock Vanagon shock fail catastrophically like I have seen KYBs do. Yep, they are cheaper. I have had and seen numerous problems. The last time I tried to get one replaced under the "Lifetime" deal it was a no go. This was a big seller of KYBs, had one in stock, wouldn't take the bad one without a receipt though he knew me as a regular. He said even then he could only take it for evaluation by the KYB rep. Not what I call a 'generous warranty', maybe other sellers are different. Mark George Goff wrote: > > I have used KYB products several times, but NEVER again. Simply put, KYB > products are junk. What good is their lifetime warranty when their parts > only last a third as long as the OE item which was replaced? > > In my firsthand experience, the most condemning examples of KYB's shoddiness > were the KYB upper strut bearing mounts which I installed on a Volvo. In > less than 3000 miles, the bonded rubber was visibly separating from the inner > and outer metal components causing the mounts to be poised on the verge of a > catastrophic failure. It doesn't take much foresight to know what happens > when the upper mount on a MacPherson strut comes apart. Of course, my parts > guy told me that they would be covered under KYB's generous warranty, but, as > I asked him,"Are you nuts?!" I got my money back. > > George
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