

| Subject: | Re: wonderful service from german transaxle -Dittos |
| From: | Road Trip |
| Date: | Tue, 13 May 2003 22:42:51 -0700 |
Ditto. Two weeks ago I had German Trans. do my syncro's tranny. Ken was a great help. Spent some time on the phone with me and considered options for my 4th gear so I could drop my RPM (soob motor etc) He also installed a decoupler for me and sent me back my tranny. Its shifts great and works great. They dressed up the trans on the outside also. It looks brand new. Anyway, a few days ago I noticed the seal at the CV joint was leaking. Called German Trans. and asked them if they would cover the repair (van is at Small Car in Tacoma) They IMMEDIATELY- without hesitation - said yes. Bottom line- Great shop. Really good customer service, and I was even suprised at how good their prices are. -steve seattle >From: Damon Campbell <damoncampbellvw@YAHOO.COM> >Reply-To: Damon Campbell <damoncampbellvw@YAHOO.COM> >To: vanagon@GERRY.VANAGON.COM >Subject: wonderful service from german transaxle >Date: Tue, 13 May 2003 11:51:32 -0700 > >A few weeks back, a fellow list member posted a >question regarding the quality of transaxle rebuild >from a variety of vendors, one of which was German >Transaxle. > >I posted a reply stating, essentially, "yeah mine >works but it is grinding on the downshift to 3rd", but >i qualified that i hadn't followed up with them to see >what they have to say about it. Yesterday i did. > >I received a call back today saying that the tranny >number i gave them was pre-improved hub (now they are >using weddle supplied parts), and even though i am out >of warranty, they will replace and repair free of >charge (shipping to them is the only thing i have to >pick up)! I was not expecting this, much less even >asking for it, so having that offer thrown out at me >was a delightful surprise! > >Now i just have to think if i want a little taller >gear to go with the little bigger engine :-) > >Point being - excellent customer service from German >Transaxle in Bend, OR. >http://dellepro.dellhost.com/gta/ > >Have a wonderful day, >-Damon > >===== >'84 Westy (Sparky) >'65 Kharma Ghia (Dharma) > >__________________________________ >Do you Yahoo!? >The New Yahoo! Search - Faster. Easier. Bingo. >http://search.yahoo.com _________________________________________________________________ The new MSN 8: advanced junk mail protection and 2 months FREE* http://join.msn.com/?page=features/junkmail
Have something to add on this topic today? Revive this thread in the forum »