Stan,

Your points are good, but if the annotated Bentley comments were available
24 hours per day, and even commented on my others, you would not have to
depend on the right person being on vanagon at your precise time of need.

I agree that all the answers are in the archives already, but the searches
take time, and then you find that you needed to rephrase the search, and
that takes more time, and the system times out often just as well.

Picture yourself broken down in a little town in Maine, the Bentley covers
the system you are concerned with, but not everything. The public library
is the only source of Internet access, and they are only open for three
hours a day. That is when the annotated Bentley would be invaluable.

As for some others comments, I'm not so sure about drop down menus-what I
like about the Audi page is that I can take my Audi Bentley (three volumes
each the size of the Vanagon volume, by the way) and compare the index
directly to the webpage, and I immediately know where to go.

Just some more thoughts

Tom F.