

| Subject: | Re: bus depot |
| From: | The Bus Depot |
| Date: | Sun, 17 Aug 2003 11:08:48 -0400 |
> Not this morning, but the last order I made from them on 7/25 > they screwed up amazingly badly and I'm *still* waiting for > my Alco shocks to arrive, along with a bunch of other stuff. Yes, I'll admit we screwed up your order. No excuse for it - it was entirely our fault that the item got left out of the order. If you'd be willing to give us another try, I'll put a $10 credit on your account, toward your next purchase. This is in addition to the $10 discount we already gave you on the shocks due to the delay in shipping them. Shoot me an email when you place an order - I'll make sure the $10 is applied. As a reminder, if you ever have a problem with a Bus Depot order that is not promptly resolved to your satisfaction, please feel free to email me personally at ron@busdepot.com . - Ron Salmon The Bus Depot, Inc. www.busdepot.com (215) 234-VWVW _____________________________________________ Toll-Free for Orders by PART # : 1-866-BUS-DEPOT
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