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Subject:Re: bus depot
From:The Bus Depot
Date:Sun, 17 Aug 2003 11:08:48 -0400

> Not this morning, but the last order I made from them on 7/25
> they screwed up amazingly badly and I'm *still* waiting for
> my Alco shocks to arrive, along with a bunch of other stuff.

Yes, I'll admit we screwed up your order. No excuse for it - it was
entirely our fault that the item got left out of the order.

If you'd be willing to give us another try, I'll put a $10 credit on
your account, toward your next purchase. This is in addition to the $10
discount we already gave you on the shocks due to the delay in shipping
them.   Shoot me an email when you place an order - I'll make sure the
$10 is applied.

As a reminder, if you ever have a problem with a Bus Depot order that is
not promptly resolved to your satisfaction, please feel free to email me
personally at ron@busdepot.com .

- Ron Salmon
  The Bus Depot, Inc.
  www.busdepot.com
  (215)  234-VWVW

_____________________________________________
Toll-Free for Orders by PART # :  1-866-BUS-DEPOT