I have to toss my $0.02 in here on this.

I recently placed an order with BD and there was a problem, but it was
an innocent mistake. They have yet to correct it, but I'm patient and
realize that they have been buried with bigger problems than getting me
the correct grill and an antenna.

I know that Ron and his group mean well, so I will sit back and wait.
It's not the end of the world, so let's let it go.

Richard Barker
86 Transporter

PS - I handled the correction over the phone, rather than broadcasting
here.

-----Original Message-----
From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf
Of gary hradek
Sent: Saturday, August 23, 2003 11:48 AM
To: vanagon@GERRY.VANAGON.COM
Subject: Re: [VANAGON] Bus Depot's Service, long complaint

I have only one grip that I will request again.   When
a vw part is ordered by part number I want to know
when I am not going to receive a vw part and what kind
of susbstitution will be made.   For the most part I
am happy with busdepot and will continue to shop with
them.   They offer qualitiy at a good savings.   I can
live with long wait times but for critical parts I
want to know when it will not be a vw part?
Ron you run a good business and none of us could do it
better.   I hope you will always accept me as a
customer.    thanks gary

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