

| Subject: | Re: Help needed - time to sue my mechanic ... |
| From: | lauterba |
| Date: | Sat, 30 Aug 2003 20:44:16 -0400 |
It took me about 6 hours to remove a 1.9L WBX. This included carefully taking just about everything off the block before doing it. It also was my first time. John Lauterbach Macon, GA '84 7-passenger ----- Original Message ----- From: "Tom Young" <tomyoung1@COMCAST.NET> To: <vanagon@GERRY.VANAGON.COM> Sent: Saturday, August 30, 2003 7:07 PM Subject: Re: Help needed - time to sue my mechanic ... > First, I'd suggest you tell everybody what kind of vehicle we're talking > about here - air-cooled or water-cooled - as I'd think the answers depend > significantly on that. I have a reasonable understanding of time involved > with removing and replacing air-cooled engines, but I'm sure the times for > the same R&R on water-cooled engines is different. > --------------------------------------------------------------- > Tom Young '81 Vanagon > Lafayette, CA 94549 '82 Westfalia > --------------------------------------------------------------- > ----- Original Message ----- > From: "Julian Burden" <julian.burden@VIDEOTRON.CA> > To: <vanagon@GERRY.VANAGON.COM> > Sent: Saturday, August 30, 2003 6:38 AM > Subject: Help needed - time to sue my mechanic ... > > > > Full story below, but first, here are the questions I want answered: > > > > 1. If a Vanagon was taken to a competent mechanic to have the clutch > replaced, and the mechanic found that both the engine and transaxle needed > to be replaced/rebuilt, how many hours should it have taken to get the two > separated and determine that major work was required? (The problem being > that the input shaft of the transaxle had worn the hole in the crankshaft) > > > > 2. How many hours would it take a competent mechanic to fit a rebuilt > engine and transaxle (given that the transaxle, at least, would already be > out of the car)? > > > > 3. How many days should all of the above have taken (allowing time to > source and transport the engine and transaxle)? > > > > Reply to me rather than the list - I will compile the results and post to > the list. > > > > > > > > Now for the full story ... > > > > In June 2002 I took my Westy in to have the clutch replaced. I pointed out > that it was my only car and that what was a 20 minute drive to work was > 50-60 minutes by public transport. After about a week I called to find out > what was going on: "Ah, I'm glad you called - I needed to talk to you but > could not find your number"... now that's not a good sign. > > > > It turned out that the hole in the crankshaft for the pilot bearing had > been worn: "The crankshaft needs to be replaced". > > > > As the engine had about 300,000Km on it (although it was still running > quite well) I suggested that, given such major work was required, perhaps it > was time to replace the engine with a rebuilt one: "That is a good idea, but > it would be faster and cheaper to rebuild yours". > > > > I'll skip ahead here ... > > > > I got the Westy back on September 20, 2002 (although at no point during > the three months was the car ever more than one week away from being ready) > after handing over C$4,223. How's that for "faster and less expensive"? > > > > I decided not to use that mechanic again, but ... > > > > I drove the car for about two weeks and the clutch died a horrible death. > I took the car back, expecting not to see it for a while, but expecting the > work to be done under warranty. > > > > "The input shaft of your transaxle is wobbling around a lot - I guess > that's why the hole was worn in your crankshaft - you'll need to replace the > transaxle". He was pretty quiet when I asked why this wasn't detected when > the worn hole was noticed initially. > > > > This time the car was gone for about a month. I arranged for a rebuilt > transaxle to be shipped to him (he wanted to put a second hand one in - he > could find one for "about C$1,200"). Not including the cost of the transaxle > or shipping, the bill came to C$717 (part of this was a new clutch - the > earlier new clutch had, apparently, been destroyed by the transaxle). > > > > At this point I had lost the vehicle for about 120 days, and had spent > about C$6,000 on it for this "clutch job". > > > > Was definitely not going to use that mechanic again! > > > > Skip ahead again ... > > > > July 2003, while driving around eastern Canada, engine develops lifter > noise. Once back in Montreal I took the car to another garage. They asked > lots of questions and checked the car out. They confirmed that it was lifter > noise and told me that I should take it back to the original mechanic as it > should be covered under warranty. > > > > I took it back. He had it for two days before he even looked at it - but > at least did agree that the work should be covered by warranty. > > > > He told me to pick the car up so that I could use it while he sourced the > parts "I'll have everything by Monday, and the work should be done in a > day". So I took the car and returned it the next week as arranged. > > > > Response to Monday evenings call "Oh, haven't done anything yet, the parts > haven't arrived" (well, why didn't you tell me that on Friday, or at least > on Monday morning when I dropped the car off?). > > > > Response to Tuesday evenings call "Oh, the parts only came in at midday, > have been working on it, but not yet complete - will be ready tomorrow." > > > > Response to Wednesday evenings call "Bad news, we'll have to take the > engine out to replace the lifter - I can't get the lifter out" ... that > wasn't the only bad news ... "and, while the part is covered by warranty, I > doubt the supplier of the lifter will pay for my labour ... ". I went > ballistic - the other mechanic had confirmed that all of the parts that > could be responsible for the lifter going bad had been replaced or rebuilt > according to the receipt I had. He said he would do what he could, but other > parts would be needed. He also said that this could take a while - he might > be able to put the car back together so that I could drive it in the > meantime: "call me in half an hour". I called an hour later "well, if it > wasn't for all the phone calls I might actually have the time to do some > work". We agreed that I'd pick the car up the next day. > > > > Response to Thursdays many calls: "He's not in, no, I don't know when > he'll be back". On my last call I asked if my car was ready "Oh, you're not > going to be getting that back for a while" "But, yesterday he said there was > only about half an hour to get the car back together" "Yeah, well, its got a > broken camshaft now ...". > > > > Response to Fridays call: "He wont be back until next Tuesday"
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