Hi David,

I made a few pictures in case this helps to explain what is going on here:
http://www.bumpus.org/my/stuck/stuck.html

When I let go of the lock switch it does return to its initial position,
which in my case is UP (the switch is vertical). I mention this
specifically because you said "does it drop back"; yes it does return to
its original position and it feels like the spring is working, but I
wouldn't say 'drop back' because the default position isn't DOWN.

I tried holding the switch in the "as unlocked as possible" position
(which is still very much in the locked position based on its past
behavior) and tried the handles, but no love. (first picture in above
URL shows this position)

Thanks for any help or advice you can give!

Joel

David Brodbeck wrote:

>>Until today.  The inside lock switch is now in the 'locked' position
>>and doesn't want to budge from that position.
>>
>>
>
>Does it not move at all, or does it drop back when you let go?  On the
>early lock mechanisms, it's common for a spring to break so that the lock
>handle won't stay in the unlocked position.  If you hold it in the
>unlocked position while you turn the handle, you can still open the door.
>
>