As a frequent eBay used, I have wrestled with this quandary. The single
piece of negative feedback I have was retaliation for negative feedback I
left for them. eBay DOES have a way of dealing with this. It isn't easy, but
you can go through their free non-binding arbitration process.

I ended up going through this non-binding arbitration process the one time I
received negative feedback. Unfortunately, although the person that left the
feedback participated in the mediation, he refused to follow the mediator's
recommendation.

I very carefully chose my wording for my feedback. I wrote, "Non-Payer $300
bid Didn�t read description or agree to mediator�s recommendation." I think
that says it all. It was a high dollar auction that he chose to bail on. In
addition, he refused to follow the mediator's recommendation. Would you want
him as a buyer? Just carefully choose your words in your feedback.

It is VERY important that you leave negative feedback when it is warranted.
The feedback forum isn't a mutual appreciation society. It is the basis of
the trust upon which eBay is founded. Without trust, eBay won't work. I
strongly urge everyone to always leave the appropriate feedback - positive,
neutral, or negative. If you are leaving neutral or negative, please try to
work out your differences before feedback is left.

Cheers,
Bruce

>From: John Connolly <john@AIRCOOLED.NET>
>Reply-To: John Connolly <john@AIRCOOLED.NET>
>To: vanagon@GERRY.VANAGON.COM
>Subject: Re: recycled german parts / eBay
>Date: Fri, 19 Mar 2004 07:42:03 -0700
>
>retaliatory feedback is the fear that many have for not leaving negative
>feedback. I had this happen 2 out of my 3 first EBAY auctions, totally
>ridiculous. I had a negative feedback rating, even though I was an honest
>guy. But EBAY has no provision for dealing with this situation, so you have
>people with negative feedback that are honest, and 100% positive that are
>crooks.
>
>John
>Aircooled.Net Inc.

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