>  Otherwise, I would roll the dice with
>Mr. McDonald as his work is recognized as superior in 99.94% of all rebuild
>cases.

How many engines does Bob sell? What proportion of them give any
trouble? This will tell you how good he is... providing the customers
are telling the truth!

And remember, no matter how good a mechanic is, he is human... and
WILL make mistakes. But he should admit his mistakes and rectify them.
--
Andrew Grebneff
Dunedin
New Zealand
<andrew.grebneff@stonebow.otago.ac.nz>
Seashell, Macintosh, VW/Toyota van nut