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Subject:Re: jack, costs
From:Mike Miller
Date:Sat, 16 Oct 2004 11:32:45 -0700

I was taught [in my Master's program] that it was Deming that went to Japan
and became a big deal.  Hmm.

Need some quality control here.

Mike

On 10/16/04 10:52 AM, "Jack" <john.cook58@VERIZON.NET> wrote:

> BenT,
>
> re: "As for quality -- Duran? You mean Duran Duran is having a re-union
> concert in Japan?"
>
> Uh, no ... J.M Duran.  Here's a quote from a review of a book some may find
> interesting (KAIZEN (Ky'zen): The Key to Japan's Competitive Success"
>
> "This book, and the KAIZEN process itself, relies on concepts (such as the
> Deming Cycle, Statistical Process Control, and the Seven Steps in Problem
> Solving) developed by Deming, J.M. Duran, and other Western professionals."
>
> //Jack
>
>