> not to mention, if you really want to talk, call. dont email. 
> email is a lazy form of communication..... 

> I have to disagree with the above statement.  Email allows both
> parties to communicate when it is convenient.  Having run a small 
> retail store for five plus years, the interruptions of phone calls
requiring
> detailed responses always come at the wrong time.  The ability to 
> sit down and review and answer email at a time that won't be interrupted 
> is a real blessing, not lazy.

I'll second that. If you're in a big rush call, but you may get a more
thoroughly researched response via email. When you call the salesperson is
"on the spot." He has to find your answer out quickly while you hold.  This
can result in a less diligent job than if he had the luxury of time. For
example, in researching details on a part it may take three or four calls to
manufacturers or wholesalers to get accurate info.  Nobody would want to
hold that long. Especially if one of the suppliers' response is "I'll check
on it and call you back" or if he's simply out to lunch. Plus if the phone
banks are lit up at the time you call, the salesperson just may not have the
time to do all of that while you wait anyway. 

So unless time is of the essence, I actually recommend emailing.  We do try
to reply to all email within one business day. Usually if we take longer
it's because the answer required more research than we had anticipated and
we're waiting on someone to call us back with info.

- Ron Salmon
  The Bus Depot, Inc.
  www.busdepot.com
  (215)  234-VWVW

_____________________________________________
Toll-Free for Orders by PART # :  1-866-BUS-DEPOT